1. 1. PRIVACY
Khelo24bet.io is dedicated to safeguarding your personal information. This Privacy Policy outlines the details of what information we gather when you utilize our services, the reasons behind collecting this information, and how we utilize the gathered data.
Please be informed that this Privacy Policy constitutes an agreement between you and Khelo24bet.io (“We”, “Us”, or “Our”). It is an integral component of Khelo24bet.io’s Terms and Conditions.
Khelo24bet.io (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and managed by Aphrodite Communications N.V., a company duly registered in accordance with the laws of Curaçao, with registration number 162505, and headquartered at Abraham de Veerstraat 9, Willemstad, Curacao. Aphrodite Communications N.V. holds a license issued by the Curacao Gaming Authority under License No. 365/JAZ, granted to Gaming Services Provider, authorized and regulated by the Government of Curaçao. We may periodically update this Privacy Policy and will notify you of any changes by posting the revised terms on our platforms. We recommend reviewing this Privacy Policy regularly.
1. 2. INFORMATION COLLECTED
We define Personal Information (“Personal Information”) as data that can be used to identify an individual, including but not limited to, first and last name, date of birth, physical address, email address, phone number, or any other pertinent information. You may be prompted to provide Personal Information when using our website, registering for an account, or accessing our services. The Personal Information we collect may encompass details such as contact information (including telephone number), shipping and billing information, transaction history, website usage preferences, and feedback regarding our Services. This information is stored on servers located in Germany and elsewhere. When engaging with our services, our servers maintain a unique activity log for each user, capturing administrative and traffic information, including source IP address, access time, date of access, visited web pages, language preferences, software crash reports, and browser type. This information is vital for delivering and enhancing the quality of our services. We do not gather Personal Information without your knowledge.
1. 3. MEANS OF COLLECTING AND PROCESSING DATA
We may automatically gather certain data, as outlined above, and receive Personal Information provided by you through our services or other interactions on the Khelo24bet.io site. Additionally, we may receive Personal Information from online vendors, service providers, and customer lists lawfully obtained from third-party vendors. Furthermore, we may enlist the services of third-party service providers to offer technical support, process online transactions, and manage user accounts. We will have access to any information you provide to such vendors, service providers, and third-party e-commerce services, and we will handle Personal Information in accordance with this Privacy Policy. This information will only be disclosed to third parties outside the company as per the terms outlined in this Privacy Policy. We take measures to ensure that our agreements with third-party service providers and online vendors safeguard your privacy.
1. 4. INFORMATION USE
The Personal Information collected from you is utilized to deliver our Services, offer customer support, conduct necessary security and identity verification checks, process online transactions, facilitate your participation in third-party promotions, meet specific business requirements, and for any other purpose related to the operation of the Services. Consequently, we may share your Personal Information with carefully selected partners, including any other parties with data sharing arrangements. Your Personal Information may also be used to provide you with promotional offers and information concerning our products and services, as well as those of our partners, to diversify the range of provided products and enhance our customer service. Periodically, we may request information from you through surveys or contests. Participation in these activities is entirely voluntary, and you have the option to disclose such information. By accepting any contest prize or winnings, you consent to the use of your name for advertising and promotional purposes. Unless you opt out of receiving promotional information, we may also utilize your Personal Information (including your email address and phone number) to furnish you with information regarding our products, services, and promotions, including other gaming products (such as online poker, casino, betting, backgammon), as well as products and services from carefully selected third parties.
1. 5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required by law, or if we have a good faith belief that such action is necessary to: (1) comply with any legal process served on us or any of our sites or services; (2) protect and defend our rights or property; or (3) safeguard the personal safety of users of the services or the public. If we determine, in our sole discretion, that you have engaged in cheating, fraud, or any other prohibited activity, we reserve the right to share this information (along with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies, and relevant authorities. Additionally, for addiction prevention research purposes, data may be anonymized and shared with relevant institutions.
1. 6. ACCESS
You have the option to ‘opt out’ of receiving promotional communications by adjusting your preferences in your account settings on our sites or by following the instructions in the emails you receive from us, or by contacting Customer Service. Moreover, you may contact us if you: 1) wish to verify the accuracy of the Personal Information we have collected about you; 2) want to update your Personal Information; and/or 3) have any complaints regarding our use of your Personal Information. Upon request, we will either update the information provided by you or mark it to restrict future marketing use. It’s important to note that nothing in this Privacy Policy prevents us from retaining your Personal Information as required by law.
1. 7. COOKIES
When accessing our services, we may store information on your device in the form of cookies, which are small text files stored on your device when you visit online pages that record your preferences. We also utilize Local Shared Objects or ‘flash cookies’ to remember information about your visits across our sites. These methods do not grant access to other information on your computer and are solely used to track your use of our services, monitor traffic, improve our services, and tailor your user experience. We employ various types of cookies, including strictly necessary cookies, session-based cookies, persistent cookies, and analytical cookies. You have the ability to accept or decline cookies through your browser settings, though declining cookies may limit your access to certain features on our sites.
1. 8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
To engage in real money games on our services, you will need to conduct financial transactions with us. We may utilize third-party electronic payment systems to process these transactions. By accepting this Privacy Policy, you explicitly consent to the use of Personal Information necessary for transaction processing, including the transfer of information outside of your country. We take measures to ensure that our agreements with payment systems safeguard your privacy.
1. 9. CONSENT TO SECURITY REVIEW
We reserve the right to conduct security reviews at any time to validate the registration data provided by you and to verify your use of the services and financial transactions for potential breaches of our Terms and Conditions and applicable law. By using our services, you agree to the validation of the information you provide, including the disclosure of your Personal Information to third parties for the purpose of security reviews. Security reviews may involve ordering credit reports
or verifying information against third-party databases. To facilitate these reviews, you agree to provide any requested information or documentation.
1. 10. SECURITY
We understand the significance of security measures in protecting information. Personal Information received directly from you is stored in an encrypted and password-protected database within our secure network, shielded by state-of-the-art firewall software. Our services support SSL Version 3 with 128-bit encryption. We also ensure that our subsidiaries, agents, affiliates, and suppliers implement adequate security measures.
1. 11. PROTECTION OF MINORS
Our Services are intended for individuals aged eighteen (18) years or older (or the lawful age in their respective jurisdiction). By providing your information to us through any part of the services, you confirm that you are eighteen (18) years of age or older (or the lawful age in your respective jurisdiction). We are committed to preventing minors from accessing our services and will take action if we become aware of any attempts by minors to submit personal information. If we discover that a minor has attempted to or has submitted personal information through our services, we will reject their information and take steps to remove it from our records.
1. 12. INTERNATIONAL TRANSFERS
Personal Information collected on our services may be stored and processed in any country where we or our affiliates, suppliers, or agents maintain facilities. By using our services, you expressly consent to the transfer of information outside of your country, including to countries that may not have adequate privacy laws. Nevertheless, we ensure that our agents, affiliates, and suppliers adhere to our privacy standards, regardless of their location.
1. 13. THIRD-PARTY PRACTICES
We cannot guarantee the protection of any information you provide to third-party online sites linked to or from our services. These third-party sites operate independently from us and are not covered by this Privacy Policy. Any information collected by these third parties is subject to their respective privacy policies, which may differ from ours.
1. 14. LEGAL DISCLAIMER
Our Services are provided on an ‘AS-IS’ and ‘AS-AVAILABLE’ basis, without any liability. We are not accountable for events beyond our control. Due to the intricate and evolving nature of our technology and business, we cannot guarantee error-free performance concerning the privacy of your Personal Information, and we will not be held liable for any indirect, incidental, consequential, or punitive damages related to the use or release of said Personal Information.
1. 15. CONSENT TO PRIVACY POLICY
Your utilization of our services signifies agreement with our Privacy Policy. This Privacy Policy supersedes any previous versions and constitutes the entirety of our privacy policies. It should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically update this Privacy Policy, and your continued use of our services after such updates constitutes acceptance of the changes. We recommend revisiting this Privacy Policy regularly. Additionally, as per Article 77 of the GDPR, you have the right to lodge a complaint related to your data processing with a supervisory authority.
1. 16. OTHER WEBSITES
Our website may contain links to other sites outside our control and not covered by this Privacy Policy. If you access these linked sites, the operators may collect information from you, governed by their respective privacy policies, which may differ from ours. We are not responsible for the functionality or any errors on linked sites. The operators of these websites are solely responsible for their operations.
1. 17. WHEN YOU PLAY CASINO SLOTS DEVELOPED BY ANY SOFTWARE COMPANIES WITH WHICH WE HAVE AN AGREEMENT